contact number for suomy?

tonyt915 · 02-22-2010, 01:27 PM

Piece O spec1r extreme has another defect. The hi def coating on the windscreen is peeling off. Already had to cal once cause when I first received the lip one of the snaps for the cheek pad was broken. After about a week of research I finally got Don schmidt's number and he was awesome and took care of everything. Well that sob decided to quit a recently and now I'm back to not knowing how to contact Suomy. Anyone have a customer service number for suomy USA? I will never buy another Suomy lid, doesn't matter how nice and comfortable it is..

cdill35 · 02-22-2010, 01:42 PM

All my Soumy shields do the same. Use water to clean them.

tonyt915 · 02-22-2010, 01:49 PM

I used a dab of dish soap and warm rag guess the soap is to much. Oh well ill stick with shoei

tonyt915 · 02-22-2010, 02:48 PM

Well finally found Don's replacement. At the moment they don't have any inventory but he said in 2 weeks he will be able to help. If anyone wants his info shoot me a pm. He seems like a good guy so far, but its not like we really have another choice.

Dr Strangelove · 02-22-2010, 02:59 PM

Quote:

Originally Posted by tonyt915

I used a dab of dish soap and warm rag guess the soap is to much. Oh well ill stick with shoei

Theres your problem! never use cleaning products on the shields

tiatool · 02-23-2010, 01:42 AM

Interestingly Don didn't work for SuomyUSA apprently. He worked directly for Suomy.

https://www.r1-forum.com/forums/showt...ight=suomy+usa

Post number 17

All my Suomy visors have delamed

I still love the helmet and only by Suomy.

I believe Suomy USA went out of business at one point, and they were cancelling their customer service. I will try to dig up the thread.

tiatool · 02-23-2010, 01:51 AM

Yup out of business in 08

https://www.r1-forum.com/forums/showt...ight=suomy+usa

Their website gets redirected to some marketing group. Any warantee should be handled by whomever you purchased the visor.

tonyt915 · 02-23-2010, 02:23 AM

yes, Suomy USA was shut down several years ago and just Donnie was left to take care of things, a few weeks ago he left to work for another company that deals with offroad safety or something like that. Now a man name chad takes care of Suomy customers. Ive already talked to him and I just have to wait till Suomy send him inventory for warranty work. He said I can send in my visor and he will send a new back in about 2 weeks

02-22-2010, 01:27 PM	#1
tonyt915 "Fuckchix" Join Date: Sep 2008 Location: Pearland Feedback Rating: (20) Posts: 9,285 Experience: 10+ years Trackdays: 3 Bike(s): 08 Duc Duc Goose Superbike"sold" 08 CBR 6RR " sold" 84 Yamaha Big Wheel 200 76 HD FXE "sold 09 WR450F "sold"	contact number for suomy? Piece O spec1r extreme has another defect. The hi def coating on the windscreen is peeling off. Already had to cal once cause when I first received the lip one of the snaps for the cheek pad was broken. After about a week of research I finally got Don schmidt's number and he was awesome and took care of everything. Well that sob decided to quit a recently and now I'm back to not knowing how to contact Suomy. Anyone have a customer service number for suomy USA? I will never buy another Suomy lid, doesn't matter how nice and comfortable it is..
	__________________ HELP ME! I'M BUYING GUNS AND CAN'T STOP!

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02-22-2010, 01:49 PM	#3
tonyt915 "Fuckchix" Join Date: Sep 2008 Location: Pearland Feedback Rating: (20) Posts: 9,285 Experience: 10+ years Trackdays: 3 Bike(s): 08 Duc Duc Goose Superbike"sold" 08 CBR 6RR " sold" 84 Yamaha Big Wheel 200 76 HD FXE "sold 09 WR450F "sold"	I used a dab of dish soap and warm rag guess the soap is to much. Oh well ill stick with shoei
	__________________ HELP ME! I'M BUYING GUNS AND CAN'T STOP!

02-22-2010, 02:48 PM	#4
tonyt915 "Fuckchix" Join Date: Sep 2008 Location: Pearland Feedback Rating: (20) Posts: 9,285 Experience: 10+ years Trackdays: 3 Bike(s): 08 Duc Duc Goose Superbike"sold" 08 CBR 6RR " sold" 84 Yamaha Big Wheel 200 76 HD FXE "sold 09 WR450F "sold"	Well finally found Don's replacement. At the moment they don't have any inventory but he said in 2 weeks he will be able to help. If anyone wants his info shoot me a pm. He seems like a good guy so far, but its not like we really have another choice.
	__________________ HELP ME! I'M BUYING GUNS AND CAN'T STOP!

02-23-2010, 02:23 AM	#8
tonyt915 "Fuckchix" Join Date: Sep 2008 Location: Pearland Feedback Rating: (20) Posts: 9,285 Experience: 10+ years Trackdays: 3 Bike(s): 08 Duc Duc Goose Superbike"sold" 08 CBR 6RR " sold" 84 Yamaha Big Wheel 200 76 HD FXE "sold 09 WR450F "sold"	yes, Suomy USA was shut down several years ago and just Donnie was left to take care of things, a few weeks ago he left to work for another company that deals with offroad safety or something like that. Now a man name chad takes care of Suomy customers. Ive already talked to him and I just have to wait till Suomy send him inventory for warranty work. He said I can send in my visor and he will send a new back in about 2 weeks
	__________________ HELP ME! I'M BUYING GUNS AND CAN'T STOP!

02-22-2010, 01:42 PM	#2
cdill35 717 Join Date: Apr 2008 Location: Houston Feedback Rating: (5) Posts: 9,659 Experience: 10+ years Trackdays: 10+ Bike(s): 2019 Ranger Z521LI Specialized Stumpy	All my Soumy shields do the same. Use water to clean them.

02-23-2010, 01:42 AM	#6
tiatool Pro Racer Mode Enabled Join Date: Apr 2008 Location: Gunspoint Feedback Rating: (14) Posts: 9,143 Experience: 10+ years Trackdays: 10+ Bike(s): 08 Raven 05 Vstar 1100	Interestingly Don didn't work for SuomyUSA apprently. He worked directly for Suomy. https://www.r1-forum.com/forums/showt...ight=suomy+usa Post number 17 All my Suomy visors have delamed I still love the helmet and only by Suomy. I believe Suomy USA went out of business at one point, and they were cancelling their customer service. I will try to dig up the thread.

02-23-2010, 01:51 AM	#7
tiatool Pro Racer Mode Enabled Join Date: Apr 2008 Location: Gunspoint Feedback Rating: (14) Posts: 9,143 Experience: 10+ years Trackdays: 10+ Bike(s): 08 Raven 05 Vstar 1100	Yup out of business in 08 https://www.r1-forum.com/forums/showt...ight=suomy+usa Their website gets redirected to some marketing group. Any warantee should be handled by whomever you purchased the visor.