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Old 02-14-2009, 12:47 PM   #41
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Well said Shad
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Old 02-14-2009, 12:55 PM   #42
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Quote:
Originally Posted by philly fresh View Post
well your 09 r6 will be sluggish off the line. my 07 is the same way. if you want to fix the problem change your gearing. these motor are high revvers. patrick will probably tell you the same thing
Clearly the issue he is having is hesitation, not sluggishness. He knows bikes.
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Old 02-14-2009, 01:41 PM   #43
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Quote:
Originally Posted by Shadman View Post
I've been to Katy Yamaha a couple of times. Most of the guys there are pretty knowledgeable. The sales staff is trained to be low pressure and not jump all over customers, rather welcome them in and let them ask the questions. I spoke to the owner about his approach and hope it does well for him.

Parts department is slowly ramping up. Learning curve is in effect. I think in a few months they will be as up to speed as any other dealership. Times are tough right now, and they had many difficulties getting the store open from a permit perspective. So it seems they are gettting the whole thing up piecemeal as demand picks up.

Service is good, I think all the guys I've met are competent mechanics and have years of experience. Your complaints seem to me justified and I'd suggest, like I would anyone who is unhappy with the outcome of a dealership visit, to escalate the feeling to management while still on site.

I think if you go back in and voice your concerns you'll be treated very well and have things taken care of to your liking.

I know there are some things said above that were inflammatory. I know the guys posting above, and they are not stellar at the art of internet, or for that matter, written communication. They are also defensive about hte new shop and want it to shine. In person, they'll bend over backwards to help you out, even if maybe they didn't show it the first time there. I suggest you do go talk to them and see how they can help you out and make things right.

We've all had our share of bad dealership luck. And private shop luck. I waited 45 minutes at Stubbs new 59 store only to be told the key machine was not up and running. I got blanks and had Home Depot cut them. I waited another 30 minutes on another day to get a brake cable. No apologies for making me wait behind idiots who had 3 stroke dirt bikes and wanted to waste 10 minutes picking out a "grafiks skit" and not buy it there.

I took my 3000 mile Busa to a small shop for a tire. He threw in a chain adjustment. Didn't lock it all down and the axle slipped, chain stretched first time I gassed it, had to buy $250 chain and sprockets and the shop owner acted like he was doing me a favor, for my benefit, saying stock chains are and it wasn't his fault, it was the power of the bike. Well the new chain, same brand and size, managed to last till 22000 miles when the bike was sold. It was the attitude that made me never want to return to the shop, not the actions. It's cost him probably 50 lost referrals and $2000 of service business I've taken elsewhere, all because of attitude.

We can all forgive mistakes to some degree, but personal attention and understanding of customer needs is key to a successful business. Apologies and sincere action go a long way.
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Originally Posted by dudewhrsmybike View Post
Well said Shad
I agree. Very well put.

By all means, I am not questioning their knowledge but the way I was treated.
I also have visited Katy Yamaha several times. Management and sales were outstanding. Best customer care compared to all the dealerships around including car dealerships. Just that the service dept left a bad taste in my mouth. I will have a visit with the owners when I get chance.
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Old 02-14-2009, 02:12 PM   #44
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i had a similar problem with my 599, stuttered coming off the line casually. talked to a few mechanics and sales reps and was told it was mostly due to low revs and multiple carbs. if you rev a little more from a stop u will have more success with the problem and keep the carbs synced. bad service never helps either way
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Old 02-14-2009, 05:47 PM   #45
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I read thruogh these responses, maybe I missed it , and perhpas I am stating the obvious

As I recall your new 600 R6 seems to bog of the line.

Ok well if it has allways been this way it may well be just the nature of the beast as others have indicated - Small displacement = little low end torque.
But good high end horse power.

Motorcyclist Mag. Aug 2008 called the YZF-R6 "Gutless anywhere below 8000 rpm" but also stated highest horsepower in its class at 108.5 at 14,250 rpm.

So if this bogging / slugishness is a new issue then something has changed and is no longer the way it should be, and needs a competant mechanic to find and correct.

Good Luck
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Old 02-14-2009, 06:14 PM   #46
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Quote:
Originally Posted by 1340HIGH View Post
So if this bogging / slugishness is a new issue then something has changed and is no longer the way it should be, and needs a competant mechanic to find and correct.
I would venture to guess it is a new issue considering this is his 3rd R6. While his 06 may be slightly different than his current 09, he has already owned another 09 that got totaled so I would say that what he is experiencing isn't normal (it never happened on his previous 09 model. . . .)
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Old 02-14-2009, 06:37 PM   #47
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if you start off a new post bad mouthing a place and they go out of bussiness because of it were do you go then if you have a major warrenty issue or if you need a part that day, keep in mind people the economy if sh$t rite now so take it easy, we really do need places like this to be there when needed. the internet can't turn the wrench for you!!!!!!!!!
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Old 02-14-2009, 06:43 PM   #48
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He had a small problem with the dealership, he stated it online, many places have had bad comments made about them online but are still in business. Also he wasn't bad mouthing the whole dealership just the one bad experience he had there. He also said that he was returning there so hopefully he has a better experience. I don't know how he was asking the internet to turn the wrench for him either.

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Old 02-14-2009, 06:46 PM   #49
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Quote:
Originally Posted by cobrakiller02 View Post
were do you go then if you have a major warrenty issue or if you need a part that day
To another Yamaha dealership.

One person bad mouthing their business (as you say) is NOT going to put them out of business. If they don't run a good business and no one seems to have anything good to say about them nor have a good experience with them, THAT will put them out of business.

Last edited by dudewhrsmybike; 02-14-2009 at 06:49 PM.
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Old 02-14-2009, 08:00 PM   #50
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+1 to what vito and gary said
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Old 02-14-2009, 08:46 PM   #51
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Quote:
Originally Posted by krazekris47 View Post
ok they are a new store and if they don't have a key cutter ur just gonna bag on them maybe you have never worked at a bike shop b4, and it a new one at that so give them a break i know those guys up there and they have always treated me and my friend great maybe its the way you come off to people, you kinda sound like a er to me and i have never meet you. and good luck with wild west honda haha
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trust me they know there shiyt up there i have been to just about every shop in town and i feel safe about them working on all 6 of my bikes
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Originally Posted by krazekris47 View Post
why would you want to hear that you need all that stuff if your bike is ok, ohh just use to all the other dealerships that try to screw you out of money, i am glad they are straight forward and don't try to make me by i don't really need, i think they understand by looking at your tires(with no chicken strips) that you know your bike and you don't want to hear a bunch of bs, i am just glad there is a good bike shop in my area
Dude, seriously WTF? You think just cause these guys at the dealer are your friends that they automatically give the BEST service? Ray (Yamawhore) is a pretty stand up guy, if you can show me any other post or thread where he has been a , then I'll shut the fk up. He's had an identical R6 before so my guess is that he knows how it should run. If you can troubleshoot his bike with just this thread, then let's shut all the service dept's down and we'll just send YOU a PM and all bikes will run great since you're supremely knowledgable as to how they should all run.

You come in here, start talking and want people to respect you and your "friends" at the dealer? Give me a fuking break.

Oh yeah, learn some grammar please.
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Old 02-15-2009, 06:54 AM   #52
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I think your bike has that Yahama Chip Controlled Intake YCCI ?

Maybe the velocity stacks are for some reason stuck in the down position.

Good Luck
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Old 02-15-2009, 08:52 AM   #53
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Quote:
Originally Posted by cobrakiller02 View Post
if you start off a new post bad mouthing a place and they go out of bussiness because of it were do you go then if you have a major warrenty issue or if you need a part that day, keep in mind people the economy if sh rite now so take it easy, we really do need places like this to be there when needed. the internet can't turn the wrench for you!!!!!!!!!
It would be good riddance. In times like these, it is survival of the fittest. If you cannot make adjustments and meet the needs of the customer, then you will suffer for it. Those companies that want to be a hard- and not recognize that customer satisfaction is the key to staying in business right now are the ones that need to worry.
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Old 02-15-2009, 11:13 PM   #54
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Yamawhore-

A new bike, no matter what kind, shouldn't be "sluggish" or "bogging" in any way off the line. I have a 1976 Honda CB750 and when properly tuned is anything but sluggish, and that's dealing with four 30-yr old carburetors. You need to find some competent mechanics to diagnose the problem because you obviously haven't found any at this dealership.

I would be friggin' LIVID if some punk at the dealership did that to my bike, ESPECIALLY if you purchased the bike from them. I would have promptly escalated the issue to management and attempted to get the guy removed from staff.
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Old 02-15-2009, 11:29 PM   #55
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Quote:
Originally Posted by Helios View Post
Dude, seriously WTF? You think just cause these guys at the dealer are your friends that they automatically give the BEST service? Ray (Yamawhore) is a pretty stand up guy, if you can show me any other post or thread where he has been a , then I'll shut the fk up. He's had an identical R6 before so my guess is that he knows how it should run. If you can troubleshoot his bike with just this thread, then let's shut all the service dept's down and we'll just send YOU a PM and all bikes will run great since you're supremely knowledgable as to how they should all run.

You come in here, start talking and want people to respect you and your "friends" at the dealer? Give me a fuking break.

Oh yeah, learn some grammar please.
respect i need noones repect, and i ride more than i sit on my a$$ at a computer, so sorry my waller high deploma isn't good enough for you haha but i see you understood what i said, at least it sounds like english lol, people get off your butts and ride, put down some rubber not somebody else.....and i'm not mad you guys are talking about them cuz if i waz i'd be YELLING LIKE THIS, (ISN'T THIS HOW YOU COMPUTER GUYS SCARE EACHOTHER). CIAO
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Old 02-16-2009, 01:48 AM   #56
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If its the Brandon I am thinking of, he came from the dealership that closed...Lyle lovett I think was the name. The guy knows his . He took your bike out and tested it the way it should be, all over the rpm range....allow me to explain.
My clutch went out on my bike a month or so ago. I went to delaership and ordered new clutch, had it replaced by the dealer. I picked up my bike to find it was still slipping bad! I took it back, and apparently, the mechanic didn't test it out over 5k rpms, when I specified that it doesn't slip until 7-8k. I had to put it back on the stand and they had to replace one of the plates. Didn't take too long but its principle. The bike should have been properly tested.
If he would have tested it where I said the problem was (high in the revs) the problem would have been solved before the keys were handed back to me.
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Old 02-16-2009, 02:27 AM   #57
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Quote:
Originally Posted by krazekris47 View Post
respect i need noones repect, and i ride more than i sit on my a$$ at a computer, so sorry my waller high deploma isn't good enough for you haha but i see you understood what i said, at least it sounds like english lol, people get off your butts and ride, put down some rubber not somebody else.....and i'm not mad you guys are talking about them cuz if i waz i'd be YELLING LIKE THIS, (ISN'T THIS HOW YOU COMPUTER GUYS SCARE EACHOTHER). CIAO
X at the top right. Click it.

Quote:
Originally Posted by S.D.W. View Post
If its the Brandon I am thinking of, he came from the dealership that closed...Lyle lovett I think was the name. The guy knows his . He took your bike out and tested it the way it should be, all over the rpm range....allow me to explain.
My clutch went out on my bike a month or so ago. I went to delaership and ordered new clutch, had it replaced by the dealer. I picked up my bike to find it was still slipping bad! I took it back, and apparently, the mechanic didn't test it out over 5k rpms, when I specified that it doesn't slip until 7-8k. I had to put it back on the stand and they had to replace one of the plates. Didn't take too long but its principle. The bike should have been properly tested.
If he would have tested it where I said the problem was (high in the revs) the problem would have been solved before the keys were handed back to me.
If a shop personnel is going to test a near brand new motorcycle "throughout the RPM range," he needs to tell the customer. The shop personnel treated it like it was his own, which he shouldn't have done.

Lesson learned for the OP - don't take your bike back there unless you want it thrashed.

Thanks for the post though. I definitely won't be taking my bike there and risk a hooligan tearing my tranny to shreds.
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Old 02-16-2009, 03:02 AM   #58
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Quote:
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X at the top right. Click it.
Word!

Correct me if I am wrong but if he is telling them it's sluggish in the low rpms, why the do they need to ride it beyond the RPM range at which the bike begins to pick up power?

I understand what you are saying SDW, but it was necessary for them to get into those high rpms while testing your bike for the clutch. With the OP's issue, I don't think getting into the high rpms was at all necessary. Either way, the manner in which they tested his bike isn't really the issue here, while it may have him off a bit considering his bike is still in break in period, its not the issue, just another complaint he has to make.

The problem I see here is the fact that they didn't put much effort into correcting the problem. They just chalked it up to "It's normal for 600's to do that" Yea, sorry but I'll call BS on that too. The OP has ALREADY owned an 09 R6 and he KNOWS what it feels like and how it should ride. He is on his 2nd 09 R6 and it is not operating the way it is supposed to be. There is obviously a problem here!
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Old 02-16-2009, 06:26 AM   #59
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Old 02-16-2009, 06:45 AM   #60
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