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Old 06-11-2008, 08:27 PM   #61
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Originally Posted by bignmz04 View Post
Patrick, Javi and Tim (scootertrash) have all given me the prices before hand and have always been lower. I cant speak for other vendors since those are the only vendors I deal with.
My girl swears that Yamaha has the best parts people in the world. so take that into consideration as well.
I ride Yamaha and have for 41 years. Yeah I'm a old fu*er. Want to fight about it? I kid. Yamaha in Tyler is the FRIKIN WORST!!!!! Bar none. These guys and the management could give a sh*t about you the customer. And they stock NOTHING!, but they will be happy to order it for you and it will be in, in about 10 days. And it will positively be WRONG! My brother owned a Yamaha dealership and he could not believe the sh*t we have to endure here in Tyler. I order ALL my Yamaha parts from Yamaha of Troy and pay for shipping, because I wouldn't on Broadway Yamaha if they whole store was on fire!! Yeah, I said it...Broadway Yamaha! Sorry for the rant mayn. I say kudos for Patric and Motorcycles Unlimited, want to fight about it? I kid......no I don't.
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Old 06-11-2008, 08:28 PM   #62
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i know, just tryin to lightn the forum mood. ive kind of realized you'll never make everyone happy. one thing you do may please one person and offend another. i see this all the time, and im not in the retail or consumer business, im a fireman. ive never been to Motorcycles Unlimited, but the few questions ive asked on here, they have been nothing but helpful and replied quickly. whoever he talked to may have just been swamped or having a bad day. it happens to everyone. now when its a regular occurance like my experiences with cycle shack, thats when you should be concerned.
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Old 06-11-2008, 08:31 PM   #63
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Try ordering parts for your Ducati..........that is when you'll know the meaning of frustration.
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Old 06-11-2008, 09:21 PM   #64
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Try ordering parts for your Ducati..........that is when you'll know the meaning of frustration.
^^^ OREDERING them is EASY.... it's the waiting for them to come in from Italia that's the rub....
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Old 06-11-2008, 09:23 PM   #65
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^^^ OREDERING them is EASY.... it's the waiting for them to come in from Italia that's the rub....
True......I stand corrected.
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Old 06-11-2008, 10:07 PM   #66
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Old 06-11-2008, 10:17 PM   #67
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Another bad thing about buying on the net is sending your $$$ away from your locale.

It actually hurts your community more than you might think.

Loss of sale tax to fund schools etc., the list goes on.

Buy Local!!! IMHO!!!

i agree with this.
it's always better to shop close to home.
think global, act local.
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Old 06-12-2008, 12:25 AM   #68
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Quote:
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WOW. Motorcycles Unlimited just got the worlds longest Internet ad!

Let me add to it. I can be a demanding when it comes to my expectations (one or two people on here will verify that from experience). Patrick went WAY out of the way for me in the past and I'm FAR from a regular customer. Actually, it may have been my first time to Motorcycles Unlimited. I brought my SXV to him for suspension tuning. He said he would do it. Well, the shock was unique in some way and to get the job done in a timely manner he modified (permanently with a grinder) one of the suspension tools ($$$ if he screwed it up). I even told him that I could wait if he needed to order something. Nope, he knew what he was doing, modified his equipment, and did an awesome job on my suspension!

You can't please all the people all of the time but chances are if Motorcycles Unlimited didn't meet your needs there was a serious misunderstanding.

BTW, I'm moving to Cali in a couple weeks and most likely will never bring a bike to Motorcycles Unlimited again. I have nothing to gain by posting this. I just feel good service deserves recognition.
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Old 06-12-2008, 07:27 AM   #69
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Quote:
Originally Posted by gunshotwound View Post
I ride Yamaha and have for 41 years. Yeah I'm a old fu*er. Want to fight about it? I kid. Yamaha in Tyler is the FRIKIN WORST!!!!! Bar none. These guys and the management could give a sh*t about you the customer. And they stock NOTHING!, but they will be happy to order it for you and it will be in, in about 10 days. And it will positively be WRONG! My brother owned a Yamaha dealership and he could not believe the sh*t we have to endure here in Tyler. I order ALL my Yamaha parts from Yamaha of Troy and pay for shipping, because I wouldn't on Broadway Yamaha if they whole store was on fire!! Yeah, I said it...Broadway Yamaha! Sorry for the rant mayn. I say kudos for Patric and Motorcycles Unlimited, want to fight about it? I kid......no I don't.
simmer down old timer. I go to patrick or Javi but yamaha south is not that bad. the parts guy there is a real nice guy and have always helped us out.
To be honest I dont think that I have ever had a bad dealing with anybody from purchasing bikes from stubbs, yamaha south to parts and servicing at yamaha south, Motorcycles Unlimited. Javi, Tim (scoot).
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Old 06-12-2008, 08:07 AM   #70
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Old 06-12-2008, 08:21 AM   #71
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Its just a rant. Ive had work done at Motorcycles Unlimited and Grandprix and honestly, I think the service does suck. And when it comes to mechanics, im the only who works on my bike and have been for the past 3 years. As far as the prices, I wanna hear from their mouths what the prices are so i can see and compare later on.
so which is it?
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Old 06-12-2008, 09:03 AM   #72
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I used to work at a Mustang shop and people would ask for prices ect all the time. No biggie accept when you are swamped and Joe Neverbuys comes in asking you to look up something you are fairly sure he's not going to but anyway.
No offense man, but if it were your business, and you didn't "just work there", it would have been your fault for not making any sale while you had folks in the store. Since you were just an employee though, you felt no need to go the extra mile and make the sale.

Not baggin' on you, but you bring up an excellent point and probably the reason why some folks get less-than-exemplary service with regards to most motorcycle shops and other performance shops.

Getting people in the shop, or to call you is the hard part, believe it or not. If you can't close a sale or at least get that face time/ contact time in with people, that business is doomed to fail eventually.

Motorcycle Unlimited is the exception to the "rule". Patrick is a prime example in this industry of what a "good" business should be, and certainly surrounds himself with folks that are like-minded who work for him.

How many other shops are going to put on a clinic every month, that basically stands to take business away from him? Most shops would rather "keep you dumb" instead of educating customers on the proper way of maintenance and upkeep! Not Motorcycles Unlimited, he'll bring you in and show you how to do it right, with the right parts, and with the right tools!

Classy act there, some of you guys don't know how lucky we are to have a shop like this around. Trust me, 20 years ago or so, you didn't have anyone to about, because you had no choice on who to bring your broken to; it was either Slimebag "A" Motorcycles, or Shytbird "B" Motorcycles, and they were it.

Count your blessing folks, that there is a shop like Motorcycles Unlimited around, with someone like Patrick, who actually will respond to you if you have a problem in a public forum like this.
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Old 06-12-2008, 09:18 AM   #73
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How many times has Patrick posted "Stop in and I'll look at it for free." on here? ALOT!
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Old 06-12-2008, 09:45 AM   #74
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No offense man, but if it were your business, and you didn't "just work there", it would have been your fault for not making any sale while you had folks in the store. Since you were just an employee though, you felt no need to go the extra mile and make the sale.

Not baggin' on you, but you bring up an excellent point and probably the reason why some folks get less-than-exemplary service with regards to most motorcycle shops and other performance shops.

Getting people in the shop, or to call you is the hard part, believe it or not. If you can't close a sale or at least get that face time/ contact time in with people, that business is doomed to fail eventually.

Motorcycle Unlimited is the exception to the "rule". Patrick is a prime example in this industry of what a "good" business should be, and certainly surrounds himself with folks that are like-minded who work for him.

How many other shops are going to put on a clinic every month, that basically stands to take business away from him? Most shops would rather "keep you dumb" instead of educating customers on the proper way of maintenance and upkeep! Not Motorcycles Unlimited, he'll bring you in and show you how to do it right, with the right parts, and with the right tools!

Classy act there, some of you guys don't know how lucky we are to have a shop like this around. Trust me, 20 years ago or so, you didn't have anyone to about, because you had no choice on who to bring your broken to; it was either Slimebag "A" Motorcycles, or Shytbird "B" Motorcycles, and they were it.
Count your blessing folks, that there is a shop like Motorcycles Unlimited around, with someone like Patrick, who actually will respond to you if you have a problem in a public forum like this.
You make some very good valid points. It never ceases to amaze me how the mentality of quite a number in today's world is so d*mned spoiled with this "it's all about me" attitude. Luckily, there's many more level-headed folks still around. I just hope the former won't overcome the latter one day.
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Old 06-12-2008, 09:52 AM   #75
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Quote:
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How many times has Patrick posted "Stop in and I'll look at it for free." on here? ALOT!
Another example right here http://www.motohouston.com/forums/sh...12&postcount=8
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Old 06-12-2008, 11:04 AM   #76
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Hmm... no youre right, this thread does need to close, its turning into a big Motorcycles Unlimited ad.
Thanks for starting it.
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Old 06-12-2008, 11:10 AM   #77
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Do i see a Motorcycles Unlimited shop coming to the southeast anytime soon???? Please..
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Old 06-12-2008, 11:56 AM   #78
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Well, I have to say Patrick and the rest of the Motorcycles Unlimited staff were very polite and helpful to me last week. I had a couple of tires mounted and then my suspension tuned. Neither one of these were big money makers for them since I didn't buy the tires there but they still were helpful and polite. They even took the time to look up a couple of prices for me while helping other customers and answering the phone. I can only think that if someone was unable to get assistance from Motorcycles Unlimited, there must of been a misunderstanding.
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Old 06-12-2008, 12:06 PM   #79
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Do i see a Motorcycles Unlimited shop coming to the southeast anytime soon???? Please..
+100000000000000000000 thats the only bad part, it is the drive!!!
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Old 06-12-2008, 12:30 PM   #80
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Patrick, Brandon, and the rest of the team at Motorcycles Unlimited have ALWAYS provided me prices in advance of any significant purchase. I think I've spent $5K+ there by now on the gixxer. Now if I could only get a VOLUME DISCOUNT.

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