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Old 09-05-2007, 11:33 AM   #1
Swift E
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I'm looking for your true feelings about RIDESMART

How do each of you feel about Ridesmart as a local trackday organization?
What are they doing as that can they improve on?
What do they do that others can learn from?
What is your honest opinion on them as a trackday Organization?

Thank you all for your input.
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Old 09-05-2007, 11:38 AM   #2
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This oughta get an interesting thread.
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Old 09-05-2007, 11:38 AM   #3
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can i ask why you want to know? do they want you as a promoter or are you looking to start a rival TD provider and learn from their mistakes?
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Old 09-05-2007, 11:45 AM   #4
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Old 09-05-2007, 11:46 AM   #5
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Quote:
Originally Posted by JETG View Post
Have not rode with them, looking into that soon. Know that dont help, but seems that people say they crowd the groups together or something like that. That is the only feed back I have heard, and as for track GSS was said "could" be considered dangerous. I want to ride the one at Cresson where they combine both tracks, that would be awesome.

J
Not sure about Ride Smart but i "think LSTD will run both combined October 15th, i can confirm that later.

BTT
I have never done an Ride Smart, so no help here sorry
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Old 09-05-2007, 11:52 AM   #6
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If the organization wants to do customer research, I'd recommend sending an email to their customer base and asking them to provide feedback. Maybe offer a drawing for a free trackday to promote participation.

They can also make a webpage where they offer a feedback form that sends an email to whoever is working these issues.

Just speaking from a marketing point of view.
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Old 09-05-2007, 11:54 AM   #7
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Of course, there are always sophisticated customer surveys which don't have to cost a lot. Use surveymonkey to create different forms of research questions and promote using that link in an email to the customer base. Results are tallied on the backend.

This can be followed up with individual phone calls or emails to get more detailed info.
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Old 09-05-2007, 12:00 PM   #8
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maybe he just took nutmeg's spot or maybe they need a honest outside opinion......he asked for you opinion on ridesmart not your opinion on why he wants to know

*to many people on the track at a time
*instructors make more of a effort to find and help the new people
*change up the groups, have it set up more like LSTD
* better organization
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Old 09-05-2007, 12:00 PM   #9
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I've attend multiple times with Ride Smart, LSTD, LMS and gets no complaint from me. To me, they all have done a wonderful job organizing the events.
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Old 09-05-2007, 12:04 PM   #10
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Quote:
Originally Posted by Faylaricia View Post
If the organization wants to do customer research, I'd recommend sending an email to their customer base and asking them to provide feedback. Maybe offer a drawing for a free trackday to promote participation.

They can also make a webpage where they offer a feedback form that sends an email to whoever is working these issues.

Just speaking from a marketing point of view.
Dave was telling us that they will be doing a survey through emails and give them a feed back.
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Old 09-05-2007, 12:04 PM   #11
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My honest to opinion....

My first trackday was with ridesmart. didn't learn a thing. had 2 laps of round robin, then it was "hammer away". maybe had 1 or 2 tail taps, but got left behind. and it was OVERLY crowded

2nd time with them, didn't learn a thing either. classroom didn't help much either. constantly had to find the help, which was hard to get, because they would follow me or i follow them for 1 lap (if even 1 lap), and "See ya!" they were gone again. forgot to mention....it was OVERLY crowded.

3rd time with ridesmart.....it was a cold day in april? ice/sleet/hail/rain and temps of about 40 degrees.....and they told us to go out there. TWS (Texas World Speedway) is the safest track for rain.........BUT WHAT ABOUT THE ICE/SLEET/HAIL THAT WAS ALL OVER THE PLACE????? to with that. i'll sacrifice my track fee for safety. rain, i wouldn't care, it's my choice to ride or not....but ice/sleet/hail? come on, that's just plain dangerous and stupid to tell people to go out there and be "smoooooth".

4th time with ridesmart at GSS.....well, i didn't need instruction, and i didn't care too much for the track layout, so have nothing bad/good to say about ridesmart this time around.


So imo, their flaws are...

1. bad instruction
2. half of the instructors don't give a hoot
3. over crowded
4. safety issues

Good things about Ride Smart.....

1. it's cheaper


So all in all, i would say, they need work on instruction. It's not our fault they put too many riders in....maybe add more instructors? who knows. I feel ridesmart is only a good choice for those who don't need the instruction, and know how to get around people safely. It's a hair bit cheaper than some of the other trackday orgs also.
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Old 09-05-2007, 12:19 PM   #12
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Quote:
Originally Posted by houseofpain View Post
1. bad instruction
2. half of the instructors don't give a hoot
3. over crowded
4. safety issues
Bad instruction = bad instructors that just wants the ride time
Over crowded will be an issues for all track organizer. Unless they lower the limits of numbers per group. With this in mind, will this small group is enough to cover track rentals and other expenses to organize a trackday?
Safety is at each rider's discrepancies. Some will ride in rain, some will not. Some will ride in snow and ice, most will not.
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Old 09-05-2007, 12:23 PM   #13
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Quote:
Originally Posted by rob78 View Post
maybe he just took nutmeg's spot or maybe they need a honest outside opinion......he asked for you opinion on ridesmart not your opinion on why he wants to know

*to many people on the track at a time
*instructors make more of a effort to find and help the new people
*change up the groups, have it set up more like LSTD
* better organization
maybe you havent seen some of the trackday threads that got out of hand when the intention of the thread wasnt originaly mentioned. just trying to prevent anything from blowing up by having that out in the air.
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Old 09-05-2007, 12:29 PM   #14
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Quote:
Originally Posted by arturo3rd View Post
can i ask why you want to know? do they want you as a promoter or are you looking to start a rival TD provider and learn from their mistakes?
I'm looking for honest opinions from fellow riders on what can be improved on by any track day organizer.

Quote:
Originally Posted by Faylaricia View Post
If the organization wants to do customer research, I'd recommend sending an email to their customer base and asking them to provide feedback. Maybe offer a drawing for a free trackday to promote participation.

They can also make a webpage where they offer a feedback form that sends an email to whoever is working these issues.

Just speaking from a marketing point of view.
This post is to get an honest opinion my close friends and fellow riders.

Quote:
Originally Posted by rob78 View Post
maybe he just took nutmeg's spot or maybe they need a honest outside opinion......he asked for you opinion on ridesmart not your opinion on why he wants to know

*to many people on the track at a time
*instructors make more of a effort to find and help the new people
*change up the groups, have it set up more like LSTD
* better organization
Rob, what do you find about Ridesmart that is unorganized and in answer to this how would you recommend to better organize this?

Quote:
Originally Posted by houseofpain View Post
My honest to opinion....

My first trackday was with ridesmart. didn't learn a thing. had 2 laps of round robin, then it was "hammer away". maybe had 1 or 2 tail taps, but got left behind. and it was OVERLY crowded

2nd time with them, didn't learn a thing either. classroom didn't help much either. constantly had to find the help, which was hard to get, because they would follow me or i follow them for 1 lap (if even 1 lap), and "See ya!" they were gone again. forgot to mention....it was OVERLY crowded.

3rd time with ridesmart.....it was a cold day in april? ice/sleet/hail/rain and temps of about 40 degrees.....and they told us to go out there. TWS (Texas World Speedway) is the safest track for rain.........BUT WHAT ABOUT THE ICE/SLEET/HAIL THAT WAS ALL OVER THE PLACE????? to with that. i'll sacrifice my track fee for safety. rain, i wouldn't care, it's my choice to ride or not....but ice/sleet/hail? come on, that's just plain dangerous and stupid to tell people to go out there and be "smoooooth".

4th time with ridesmart at GSS.....well, i didn't need instruction, and i didn't care too much for the track layout, so have nothing bad/good to say about ridesmart this time around.


So imo, their flaws are...

1. bad instruction
2. half of the instructors don't give a hoot
3. over crowded
4. safety issues

Good things about Ride Smart.....

1. it's cheaper


So all in all, i would say, they need work on instruction. It's not our fault they put too many riders in....maybe add more instructors? who knows. I feel ridesmart is only a good choice for those who don't need the instruction, and know how to get around people safely. It's a hair bit cheaper than some of the other trackday orgs also.
First of all, thank you all for your honest opinions. Secondly, if Ridesmart were to improve on some of their negative points would you be willing to give them another shot?
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Old 09-05-2007, 12:37 PM   #15
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i had a decent experience with them this past monday with the exception being that i felt that some level 2 riders should have been level 1 in order to allow level 2 to progress further without the unpredictability of the lesser riders.

this is not a slam in any way...i think it would help everyone in the end.

it seemed that their coordination of safety measures was pretty responsive when it came to downed riders.

i will attend again.
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Old 09-05-2007, 12:41 PM   #16
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Quote:
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Rob, what do you find about Ridesmart that is unorganized and in answer to this how would you recommend to better organize this?
honestly I might be putting instructor performace and unorginazition together, because most all the new people are doing there on thing out on the track with little instruction and when theres alot of riders it can get hairy. If they added more instructors to accomidate having more riders on the track and the instructors actually help, it would be great.
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Old 09-05-2007, 01:14 PM   #17
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Quote:
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I'm looking for honest opinions from fellow riders on what can be improved on by any track day organizer.

...

First of all, thank you all for your honest opinions. Secondly, if Ridesmart were to improve on some of their negative points would you be willing to give them another shot?




back to popcorn
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Old 09-05-2007, 01:21 PM   #18
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If there were more quality instructors do you feel that this would benifet the entire unorganization?
It sounds like everyone is relatively pleased with Ridesmart other than the over crowding and the lack of quality instructors.
ARE THESE THE ONLY FEW ISSUES THAT YOU ALL FEEL NEED TO BE ADDRESSED?
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Old 09-05-2007, 01:24 PM   #19
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I've done plenty of LSTD and Ride Smart T-DAY's I won't pick a favorite of either here in this thread. But I wont let Ridesmart get bashed either. The greatest thing I love about Ridesmart is if it rains or the ambulance has to leave. they will keep the track open and extra hour so we get our T -time in. Some T- days you get stuck doin 3 sessions or so and it's like o well thanx for showing up......


About safety...... I understand if your a weiner and don't know how to pass somebody. Complain all you want. Riders don't get in my way. If I'm riding a POS bike or not up to speed that day. I get the outta their way.

I have never had a problem with any organization that I have known of. If I have its been talked out very quickly. Sorry about my wheelies down the main straights...... but I don't wanna go to jail anymore for doing them on the streets.
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Old 09-05-2007, 01:30 PM   #20
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