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Old 06-09-2015, 04:50 PM   #61
3xv
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OP-Just curious. Are the wheel spacers asymmetric? If they are, and if they are swapped between sides, it might be a source of the wobble/vibration(?).

Good luck and I hope your issue gets resolved in a timely manner. Ride safe.
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Old 06-09-2015, 05:01 PM   #62
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Quote:
Originally Posted by Volfy View Post
Actually, my understanding is that he bought the tire from CG and had Tejas mount it. That right there meant it could have been Tejas that messed up.

If OP was willing to bring in a loose wheel to CG for warranty claim, I don't understand why he didn't do that in the first place to have CG M&B the new tire right there. That way, if something is wrong, CG is the single party.

As is, it's a grand old mess and CG is eating it just to grease the loud wheel.
Yeah, I agree. But your point earlier was that not everyone is a DIY-type that wants the responsibility of doing the work themselves. I'm just saying, looks like he did that anyway. From the OP:

Quote:
Originally Posted by jpmustblaze View Post
Again, I take the front wheel off and head to the store. David, jerk off, at the counter says he doesn't see anything wrong with the tire or rim sitting on the counter,
Quote:
Originally Posted by jpmustblaze View Post
I am standing in front of him with the tire and rim in my hand, it is not on the bike, I already did the hard part right?
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Old 06-09-2015, 09:14 PM   #63
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In all this trashing of CG, I don't think I've seen the manufacturer of the tire mentioned?

The customer is not always right but sometimes the retailer has to step up to make it right anyway. In this day of forums and fb I would think keeping this type of pubilcity off the forums should be in any retailers best interest.

Change the tire once and CG deals with the manufacturer on the defect. If it works out, then you have a happy customer. If it still doesn't fix the issue then you can start to question the nature of the problem the second time around.

Personally I'm not a fan CG, I try not to go there if at all possible but I guess their business model is working for them.
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Old 06-09-2015, 10:51 PM   #64
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I don't want to burst anyone's roid bubbles but I was shopping in the store when they were trying to help you. If I was "David" and you were calling me names like you did to him I would have told you to put that tire where the sun don't shine. Then again that prolly why I don't work in retail cuz of tools like you. From what I heard "David" never said he couldn't swap the tire out, he said he couldn't do it at that exact second you were DEMANDING. "David" told you he could have it done by the end of the day. Next time you decide to rant on a forum about a company make sure you tell the WHOLE story and not the bits and pieces that make you look like a victim.
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Old 06-09-2015, 10:51 PM   #65
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Ive been going to CG sharpstown and always received top notch customer service. Havent been to the other locations yet.
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Old 06-09-2015, 10:53 PM   #66
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Oh and its been a while since MH had drama.
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Old 06-09-2015, 11:21 PM   #67
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David at cycle gear is an idiot jerk.

and so is his homie Mike.

And Scott, i aint gotta call yet about my gloves that are under warranty. Its been a month.

ill see yall soon. David you workin tomorrow?
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Old 06-09-2015, 11:51 PM   #68
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Quote:
Originally Posted by yamadog View Post
I don't want to burst anyone's roid bubbles but I was shopping in the store when they were trying to help you. If I was "David" and you were calling me names like you did to him I would have told you to put that tire where the sun don't shine. Then again that prolly why I don't work in retail cuz of tools like you. From what I heard "David" never said he couldn't swap the tire out, he said he couldn't do it at that exact second you were DEMANDING. "David" told you he could have it done by the end of the day. Next time you decide to rant on a forum about a company make sure you tell the WHOLE story and not the bits and pieces that make you look like a victim.

Awesome ... The plot thickens. I guess I was under the impression this guy was a cordial customer trying to get a warranty taken care of. I guess I was wrong.
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Old 06-10-2015, 12:06 AM   #69
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if I were CG I'd mount that defective tire onto one their bikes and ride it around just to be sure. Wouldn't it be funny if Tejas somehow messed this up? Well I guess it wouldn't be funny. Fwiw I've always been treated well when I went to any CG
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Old 06-10-2015, 07:38 AM   #70
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I don't want to burst anyone's roid bubbles but I was shopping in the store when they were trying to help you. If I was "David" and you were calling me names like you did to him I would have told you to put that tire where the sun don't shine. Then again that prolly why I don't work in retail cuz of tools like you. From what I heard "David" never said he couldn't swap the tire out, he said he couldn't do it at that exact second you were DEMANDING. "David" told you he could have it done by the end of the day. Next time you decide to rant on a forum about a company make sure you tell the WHOLE story and not the bits and pieces that make you look like a victim.

yamadog - If indeed you were there, then you would know I never called David or anyone else in the store any name and was very cordial at Sharpstown. Now David can confirm that or he doesn't have to, I know I didn't. I even let David take care of another customer while I was waiting. Again, he said come back Monday or Tuesday and I told him I could not come back and I could wait. I hope you are never an eyewitness to anything else sir.
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Old 06-10-2015, 07:47 AM   #71
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Old 06-10-2015, 03:51 PM   #72
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I'm still waiting to hear what brand of tire it was
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Old 06-10-2015, 04:01 PM   #73
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I'm still waiting to hear what brand of tire it was
I think tires are kind of like hard drives: people extrapolate their one bad experience like its a representation of that whole manufacturer. In reality, all the big names are all pretty similar when it comes to failure rates and QC.
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Old 06-10-2015, 04:19 PM   #74
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I enjoy troubleshooting issues such as this, so I am going to guess that the problem is one of the following:
  • The tire is out of round.
  • There is delamination of the carcass, which causes a high or low spot somewhere on the surface of the tire.
  • The tire tread sways from side-to-side, due to manufacturing flaws, bent rim, or internal irregularity in construction.
  • There are hard or soft spots within the carcass of the tire. May rotate true, until it has weight on it.

Also, I have experienced a wobble in the steering of a motorcycle --- due to problems in the rear tire, such as mentioned above.

At any rate, please change the tire, and test ride it. I would imagine that the results will show a defective tire. No guarantee, but that's my guess.
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Old 06-25-2015, 01:32 PM   #75
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Cycle Gear stepped up and changed the tire. All is good! No more wobble. Thank you Cycle Gear, Scott and the rest of the gang.
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Old 06-25-2015, 01:43 PM   #76
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Quote:
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Cycle Gear stepped up and changed the tire. All is good! No more wobble. Thank you Cycle Gear, Scott and the rest of the gang.
Good to hear, glad they got it fixed. Now you can PM Scott if you have any other issues instead of creating a show thread.
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Old 06-25-2015, 03:36 PM   #77
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Old 06-25-2015, 05:12 PM   #78
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Quote:
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Cycle Gear stepped up and changed the tire. All is good! No more wobble. Thank you Cycle Gear, Scott and the rest of the gang.
I still want to know what kind of shinko-esque piece of rubber you trust your life to for $78.


Please tell us
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