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Old 01-18-2014, 01:42 PM   #21
bluewave18
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Why even mess with them for parts in the first place? I'm just curious. I order all parts in the net
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Old 01-18-2014, 01:50 PM   #22
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Quote:
Originally Posted by bluewave18 View Post
Why even mess with them for parts in the first place? I'm just curious. I order all parts in the net
I worked those parts into my deal when I financed my bike. everything else ive ordered of the net.
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Old 01-18-2014, 01:52 PM   #23
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A happy customer is a returning customer. Not that every issue has to end with free ... but I think in this case since they offered labor to put on the pipes...would not be much of a stretch to ask for the tune instead since you want to wrench on the bike yourself.
I agree. this is my first Harley. ive always liked bobbers that's why I bought this. I want to wrench it myself because I want to be able to say I built this when im done with it. not I ordered these parts and someone put it together for me.
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Old 01-18-2014, 04:32 PM   #24
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Quote:
Originally Posted by bluewave18 View Post
Why even mess with them for parts in the first place? I'm just curious. I order all parts in the net
For me personally I would rather support a brick and mortar store rather than a virtual shop, but a case like this (which seems to be more and more common) causes me to lose faith in the customer service advantage of supporting a local merchant.
Also, that about voiding the warranty is why I prefer old bikes. Not that I don't appreciate new machines, I just hate dealers trying to manipulate customers by throwing lies at them about warranty coverage.
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Old 01-18-2014, 06:12 PM   #25
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you should have just ordered them from Motorcycles Unlimited!
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Old 01-18-2014, 11:23 PM   #26
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I took a trip to California with a group of 8 other motorcycles. One of the guys rode a Buell and needed a tire. He called ahead to a Harley Dealership to be sure they had the tire and could do the work. They said to come ahead. The dealership had a total "didn't give a " attitude, even though the entire group was waiting. 4 Hours later we finally were back on the road.

This kind of just drives me crazy. I would love to own American products, but it just isn't worth it, from a service, or quality, or design standpoint. It is a sad situation.
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Old 01-18-2014, 11:36 PM   #27
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I just use Harley Davidson dealers to purchase my bikes, THATS IT!
No Service from them
No Gear from them
No Parts from them
Dont know why, just seems like everythingelse they sale is over priced and not to confident of their workmanship
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Old 01-19-2014, 12:01 AM   #28
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If you do the work yourself then why order from them? Just order it direct and cut out the middle man. I always trust myself more than a shop. I know that i will always do the work right.
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Old 01-19-2014, 07:49 AM   #29
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Quote:
Originally Posted by Bigshankhank View Post
For me personally I would rather support a brick and mortar store rather than a virtual shop, but a case like this (which seems to be more and more common) causes me to lose faith in the customer service advantage of supporting a local merchant.
Also, that about voiding the warranty is why I prefer old bikes. Not that I don't appreciate new machines, I just hate dealers trying to manipulate customers by throwing lies at them about warranty coverage.
It's common for manufacturer’s warranty to be voided if you perform certain modifications.

Plenty folks up their by wrenching on it themselves
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Old 01-19-2014, 07:49 AM   #30
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Quote:
Originally Posted by Swoop View Post
If you do the work yourself then why order from them? Just order it direct and cut out the middle man. I always trust myself more than a shop. I know that i will always do the work right.
Like I said earlier those parts were worked into my deal. I didn't have to front out cash out of pocket. My interest rate is 4% cheaper to work it into my financing instead of using my credit card
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Old 01-19-2014, 10:26 AM   #31
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find a good parts guy and use him/her exclusively. Good parts employees are hard to find.
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Old 01-19-2014, 07:39 PM   #32
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Originally Posted by hollywood View Post
I worked those parts into my deal when I financed my bike. everything else ive ordered of the net.
Soooo.... your going to pay for these parts for 3-4 years....?????
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Old 01-19-2014, 11:00 PM   #33
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Soooo.... your going to pay for these parts for 3-4 years....?????
So what's your point? There's a reason I can sign my name and not have to put money down I don't overextend myself and pay my bills on time
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Old 01-20-2014, 07:44 AM   #34
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So what's your point? There's a reason I can sign my name and not have to put money down I don't overextend myself and pay my bills on time
I'm just thinking of the money you could have saved.... that's all.... BUT... you did pay FULL retail, + some by getting at a Harley Stealer... so... I guess you'll come out ahead at the end of the deal.... when it's over.... I guess... Oh, and so you don't think I'm a hater.... I have a kick-start 67 FLH in the garage..... also have a H-D sticker on my back window that up-side DOWN...
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Old 01-20-2014, 08:39 AM   #35
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^ Clearly you are hating on this guys brand new Harley.
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Old 01-20-2014, 10:17 AM   #36
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^ Clearly you are hating on this guys brand new Harley.
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Old 01-20-2014, 10:28 AM   #37
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Soooo.... your going to pay for these parts for 3-4 years....?????
Is this your business?
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Old 01-20-2014, 11:55 AM   #38
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Quote:
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+1 It used to be that you could take your vehicle to the dealership and you knew they were all specially trained and would get the job done right. Now it's like you pay the high prices, but still get the half work. If I'm going to have to go back 2-3 times to get the job done right, I'll just take the thing into joe blows shade tree mechanic shop and pay 1/3 of the price.
Annoys me so much when I have to go to the parts counter with part number in hand and it still takes forever to get things ordered. Or you risk letting them order the wrong part with 10 day turnaround...
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Old 01-20-2014, 06:51 PM   #39
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Quote:
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..... I think I just might go get me ONE TOO and be a 'red light king'....
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Old 01-21-2014, 03:26 AM   #40
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..... I think I just might go get me ONE TOO and be a 'red light king'....
you should
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