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Old 12-16-2012, 04:54 PM   #1
FowleR6
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Need y'all's opinion!

I recently had my bike in the shop for a new rear tire. It took them forever to put it on and it made me a little worried. Later when I got home I noticed scratches on my rim. Am I being over dramatic or should I go to the dealership and raise ? Look at the pic below.
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Old 12-16-2012, 05:00 PM   #2
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Old 12-16-2012, 05:27 PM   #3
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Quote:
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It happens, just ride it.


No it doesnt just happen. There are plenty of places that can mount tires without scratching. Take it back to the shop and have them fix it. Or atleast get your money back. What shop was it?
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Old 12-16-2012, 05:53 PM   #4
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Quote:
Originally Posted by FowleR6 View Post
I recently had my bike in the shop for a new rear tire. It took them forever to put it on and it made me a little worried. Later when I got home I noticed scratches on my rim. Am I being over dramatic or should I go to the dealership and raise ? Look at the pic below.
Attachment 63529
I will raise hellllllll for sure....it's only a tire change! Not supposed to get any scratches on the rim....
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Old 12-16-2012, 06:03 PM   #5
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chicks dig scars....how are you going to prove that it happened there? unless you have it recorded that there are no scratches when you drop it off, I would think that will do no good except for raising your blood pressure...just don't go back
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Old 12-16-2012, 06:08 PM   #6
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What is the name of the dealership?
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Old 12-16-2012, 06:11 PM   #7
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Quote:
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No it doesnt just happen. There are plenty of places that can mount tires without scratching. Take it back to the shop and have them fix it. Or atleast get your money back. What shop was it?
Well I don't want to say the name because I used to work there and everyone will say "you're making up because you're mad that they fired you." Lol they had to lay off and cut back people's hours because they aren't making their numbers.

The manager even admitted while I was waiting that they were "having trouble getting the tire on."
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Old 12-16-2012, 06:11 PM   #8
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i would not go in raising ...i would go back and point it out to them and give them a chance to deal with it....anyone can make a mistake, it happens, it is how they deal with mistakes that counts.
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Old 12-16-2012, 06:12 PM   #9
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Quote:
Originally Posted by queenmoka View Post
I will raise hellllllll for sure....it's only a tire change! Not supposed to get any scratches on the rim....
^^ Yep. I change my own tires and do a better job than that. That is terrible work from a professional. ...and they know they did it.
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Old 12-16-2012, 06:15 PM   #10
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I agree w obed, go in see if they will make it right.
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Old 12-16-2012, 06:29 PM   #11
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Quote:
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i would not go in raising ...i would go back and point it out to them and give them a chance to deal with it....anyone can make a mistake, it happens, it is how they deal with mistakes that counts.
Well the technician obviously would have noticed that he scratched it and he didn't say anything. That's what I'm at.
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Old 12-16-2012, 06:44 PM   #12
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It was mancuso or stubbs
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Old 12-16-2012, 06:46 PM   #13
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Old 12-16-2012, 07:05 PM   #14
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Quote:
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It was mancuso or stubbs
Nope guess again haha
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Old 12-16-2012, 07:36 PM   #15
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Quote:
Originally Posted by FowleR6 View Post
Nope guess again haha
Wild West Honda!

Next time choose a small shop where the owner is the actual person doing the work and not his worker, most of the time the owner does pay attention and handle the wheels with care but if the job is delegated to his worker, then the level of care and attention goes down the drain.....

My other suggestion is that if you want something done right, you have to do it yourself! Unless you have a "before and after" picture of your wheels, it would be pretty hard to actually prove that they were scratched at their shop, so try to handle this the best way you can in a friendly manner and maybe the dealer will come clean and take proper action to repair the scratch.
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Old 12-16-2012, 07:38 PM   #16
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Twt douched up my rims I got a hand shake
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Old 12-16-2012, 08:05 PM   #17
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Quote:
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Wild West Honda!

Next time choose a small shop where the owner is the actual person doing the work and not his worker, most of the time the owner does pay attention and handle the wheels with care but if the job is delegated to his worker, then the level of care and attention goes down the drain.....

My other suggestion is that if you want something done right, you have to do it yourself! Unless you have a "before and after" picture of your wheels, it would be pretty hard to actually prove that they were scratched at their shop, so try to handle this the best way you can in a friendly manner and maybe the dealer will come clean and take proper action to repair the scratch.
Not quite the dealership but you're really close! Lol and yeah you're right.
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Old 12-16-2012, 08:07 PM   #18
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Quote:
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that's what I would do.



So just how does someone "fix that"?




Agree. It could have popped out of the jaws on the tire machine (or it didn't get a good grip when closing down on it.) How they handle it would be interesting but I'd be skeptical of anyone who left for days and then came back and said the shop did it.

Its minor, doesnt affect the integrity of the rim and odds are you'll be the only one who ever notices it. Just hit the shiny with some touch up paint or nail polish and it will disappear.
They didn't put rags on the machines tire clamps... Remember I used to work for the dealership that did this.
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Old 12-16-2012, 08:09 PM   #19
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My suggestion go in Monday, let them make it right if they will great, if not lesson learned.
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Old 12-16-2012, 08:10 PM   #20
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Go back and talk to them. If your bike only has, say 5-6k miles, it's a good bet it's your first set of tires that the bike ever had installed after the stock set. Even if they don't do anything for you, it's better to demand then to not even try at all.

Good luck Jay.
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