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Old 12-07-2006, 02:55 PM   #81
Swift E
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I dropped my bike of to check codes.
New service guys seemed nice.
Took the bike, we B.S. for a bit I told the guys that the rear tire was new and to take it easy. I pointed out the little chicken stips on the new rear and I went home.

Bright and early this morning the Owner calls and tells me that they cannot service my bike. I had aftermarket parts so they could not service my bike

He then informed me that I needed to come and get my bike out of his shop ASAP.

I met my wife and we rode over to pick up the bike.
I met the shop guys and got the keys.
Looked at the rear tire and the chicken strips are gone.
I asked to took her for a ride and you know the answer????
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Old 12-07-2006, 03:00 PM   #82
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Quote:
Originally Posted by Swift E
I dropped my bike of to check codes.
New service guys seemed nice.
Took the bike, we B.S. for a bit I told the guys that the rear tire was new and to take it easy. I pointed out the little chicken stips on the new rear and I went home.

Bright and early this morning the Owner calls and tells me that they cannot service my bike. I had aftermarket parts so they could not service my bike

He then informed me that I needed to come and get my bike out of his shop ASAP.

I met my wife and we rode over to pick up the bike.
I met the shop guys and got the keys.
Looked at the rear tire and the chicken strips are gone.
I asked to took her for a ride and you know the answer????
I would send them a bill for new tires on a letter head from your attorney.

And, inform them that if it is not taken care of you are filing unauthorized use of vehivcle charges against the company and the individuals who work there. :icon_bigg
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Old 12-07-2006, 03:02 PM   #83
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Old 12-07-2006, 03:32 PM   #84
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Quote:
Originally Posted by Moody
I would send them a bill for new tires on a letter head from your attorney.

And, inform them that if it is not taken care of you are filing unauthorized use of vehivcle charges against the company and the individuals who work there. :icon_bigg
Can't do that if you want to. Bike is in possession of the shop and authorized by the owner or person that brought it in for service.
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Old 12-07-2006, 03:33 PM   #85
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Quote:
Originally Posted by Swift E
I dropped my bike of to check codes.
New service guys seemed nice.
Took the bike, we B.S. for a bit I told the guys that the rear tire was new and to take it easy. I pointed out the little chicken stips on the new rear and I went home.

Bright and early this morning the Owner calls and tells me that they cannot service my bike. I had aftermarket parts so they could not service my bike

He then informed me that I needed to come and get my bike out of his shop ASAP.

I met my wife and we rode over to pick up the bike.
I met the shop guys and got the keys.
Looked at the rear tire and the chicken strips are gone.
I asked to took her for a ride and you know the answer????
Pay first.
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Old 12-07-2006, 03:47 PM   #86
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i had that happen with my camero when i was in highschool.. i picked it up from the shop, the engine was making that popping sound as it does when it is hot and has just been shut off. and when i got in and started it the temp gage went up to 270.. it only went that high when i dogged it. they all tried saying that it was idling in the work area with poor circulation.. but i know it wasnt that because i had dual electric fans.. that thing did not over heat at all unless i dogged it.. i never got anywhere with them though. i was young and dumb and didnt know how to fight it.
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Old 12-07-2006, 04:34 PM   #87
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Quote:
Originally Posted by level5
Can't do that if you want to. Bike is in possession of the shop and authorized by the owner or person that brought it in for service.
Doubt it, they refused service and therfore would have no purpose riding the bike. Unless of course it was required to ride the bike to diagnose if they were going to service it but, that was not the case now was it.
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Old 12-07-2006, 04:35 PM   #88
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Quote:
Originally Posted by level5
Pay first.
... for what?
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Old 12-07-2006, 06:07 PM   #89
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Quote:
Originally Posted by Moody
Doubt it, they refused service and therfore would have no purpose riding the bike. Unless of course it was required to ride the bike to diagnose if they were going to service it but, that was not the case now was it.
Doesn't matter if they diagnose the problem or not. Read the form, it states that you give the shop permission to operate the vehicle. Also, they are not responsible for theft or whatever is out of their control.
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Old 12-07-2006, 06:08 PM   #90
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Quote:
Originally Posted by Moody
... for what?
diagnostic, if not then storage. They probably charge him for 1/2 hr and telling him due to the aftermarket parts on there, it couldn't be diagnose.
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Old 12-07-2006, 06:13 PM   #91
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I'm lost. What does aftermarket parts have to do with them not servicing the bike. If it's for warranty work then they they have to prove that the aftermarket parts are causing the problem. If you have a Power commander...did you take it off before you brought it in?
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Old 12-07-2006, 06:14 PM   #92
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Quote:
Originally Posted by andre3k
I'm lost. What does aftermarket parts have to do with them not servicing the bike. If it's for warranty work then they they have to prove that the aftermarket parts are causing the problem. If you have a Power commander...did you take it off before you brought it in?
Swift has a slipon... not sure what they are thinking. :laughing6
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Old 12-07-2006, 06:17 PM   #93
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Quote:
Originally Posted by level5
Doesn't matter if they diagnose the problem or not. Read the form, it states that you give the shop permission to operate the vehicle. Also, they are not responsible for theft or whatever is out of their control.
No thank you, I don't read well. I will just work with people who like to work with me. Besides, if Swift is a difficult customer and receives this kind of treatment... not sure what they would think of me. I usualy drop my bike off in pieces and expect it to be back together in 2 days. :laughing6

Sorry about that Patrick! :icon_bigg
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Old 12-07-2006, 06:25 PM   #94
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Magnuson-Moss Act

http://www.sportrider.com/features/1..._warranty_act/

Try and print up a copy of this and take it back to the dealer, they have to determine the cause of the problem before they can deny the warranty claim. Hope this helps.
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Old 12-07-2006, 07:47 PM   #95
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Quote:
No thank you, I don't read well. I will just work with people who like to work with me. Besides, if Swift is a difficult customer and receives this kind of treatment... not sure what they would think of me. I usualy drop my bike off in pieces and expect it to be back together in 2 days.
haha i was in the back talking to brandon and saw your bike in a million pieces haha
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Old 12-07-2006, 07:49 PM   #96
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Quote:
Originally Posted by dhdrider
says the man with an MV Agusta...

There's not really any level of "poor service" when it comes to map loading. Plug it in, hit send. It's either sent to the unit, or it's not.

Only time a shop should charge more than 1/2 hr of labor to load a map is if they're dyno tuning it and making changes to the mapping. What they were doing is dishonest.

They told me to dyno tune my bike they would charge me an hour labor. But I with everyone else that place customer service is very poor. They wanted to charge me 12.99 qt for mobil one synthetic oil when I can get it at cycle gear for 8.99 qt that place is a rip off. The best experience I've had is at Richmond Suzuki quick customer service when I first bought my bike I had a lot of dumb questions per say being a noob and answered them w/no disrespect. Thumbs up.
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Old 12-07-2006, 07:50 PM   #97
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Quote:
Originally Posted by andre3k
http://www.sportrider.com/features/1..._warranty_act/

Try and print up a copy of this and take it back to the dealer, they have to determine the cause of the problem before they can deny the warranty claim. Hope this helps.

Probably couldn't diagnose because of power commander in it.
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Old 12-07-2006, 10:41 PM   #98
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It had nothing to do with the condition of my bike, nor the parts on the bike.
BTW. I do not have a power commander installed on the Triumph.

The reason he didn't want to service my bike is because of the first post when I wished the guy would catch a case of the crabs.
Ever since he's read that first post he's had a case of the red .

I'm now receiving verbal threats from him via telephone.

Noice
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Old 12-07-2006, 10:45 PM   #99
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Old 12-07-2006, 10:48 PM   #100
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