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Old 10-18-2006, 08:17 AM   #21
Swift E
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Quote:
Originally Posted by dhdrider
says the man with an MV Agusta...

There's not really any level of "poor service" when it comes to map loading. Plug it in, hit send. It's either sent to the unit, or it's not.

Only time a shop should charge more than 1/2 hr of labor to load a map is if they're dyno tuning it and making changes to the mapping. What they were doing is dishonest.

Not only dishonest but a slap in the face with a cold fish!

They will NEVER see another penny from me.
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Old 10-18-2006, 09:21 AM   #22
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Quote:
Originally Posted by ArturoC
But is this job listed as 2 hours everywhere? Surely not? :dontknow:

### There's no listing or book that dictates the times. We just go with what we've done in the past. Never taken longer that 15-20 min.

DG
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Old 10-18-2006, 09:43 AM   #23
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erik did you at least get the faring from them?
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Old 10-18-2006, 09:49 AM   #24
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YUP
But they only have one Outstanding guy working there.

The rest of them have quit. (Can't say I can blame ém)
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Old 10-18-2006, 09:58 AM   #25
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British USA Rocks! LOL

Cliff and the boys over there have always been good to me.

Although Motorcycles Unlimited did set up my suspension last week, and WOW what a diffrerence!
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Old 10-18-2006, 10:01 AM   #26
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I've given Patrick and Motorcycles Unlimited ALL of my business thusfar but for factory maps I'd like to have it done by a dealer and not get Raped.
And it sounds like British USA is the place to do just this!
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Old 10-18-2006, 10:19 AM   #27
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Quote:
Originally Posted by Tumper
Cliff and the boys over there have always been good to me.
### What about the girls?

DG
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Old 10-18-2006, 10:28 AM   #28
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^ The ladies are even more help!
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Old 10-18-2006, 10:30 AM   #29
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Quote:
Originally Posted by Swift E
^ The ladies are even more help!
### Awww....thanks :glasses10
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Old 10-18-2006, 11:50 AM   #30
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just bought a 07 graphite Daytona 675 from British-USA and I love it to start. Everyone there was friendly and helpful. Explained everything to me and even told me about alot of places to meet other riders in the area, I would definately reccommend them.
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Old 10-18-2006, 11:53 AM   #31
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so did you end up paying for it?
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Old 10-18-2006, 12:22 PM   #32
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Quote:
Originally Posted by Motorpsychogirl
### There's no listing or book that dictates the times. We just go with what we've done in the past. Never taken longer that 15-20 min.

DG



Right. And my point was that if you go to 3 shops and ask how long a certain job takes, you should get the relative same answer if it's a standard procedure. ie I want this done. Not for troubleshooting and repairing and unknown problem.


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Old 10-18-2006, 12:56 PM   #33
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i also have experience with polaris west in katy. and they by far have the worst customer service of any bike shop around. and their management is , i know several people that have worked there. if you need any bike service in the katy area i highly reccomend K&S cycles which is right down the road from the polaris place.
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Old 10-19-2006, 02:04 PM   #34
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Quote:
Originally Posted by Swift E
I've given Patrick and Motorcycles Unlimited ALL of my business thusfar but for factory maps I'd like to have it done by a dealer and not get Raped.
And it sounds like British USA is the place to do just this!
I feel you Swift but I think you should have taken it to Patrick for a custom map versus factory (I think he'll do that?) You guys DON'T want to get me started on British USA - no offense intended to any anybody BUT if you think there is a Triumph dealership in this town cabaple of employing and keeping quality and knowledgable staff then you havn't owned a Triumph for long enough!
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Old 10-19-2006, 02:07 PM   #35
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Quote:
Originally Posted by Flying Scot
I feel you Swift but I think you should have taken it to Patrick for a custom map versus factory (I think he'll do that?) You guys DON'T want to get me started on British USA - no offense intended to any anybody BUT if you think there is a Triumph dealership in this town cabaple of employing and keeping quality and knowledgable staff then you havn't owned a Triumph for long enough!
I don't know if comments coming from you about britt stuff should be considered . LOL Just kidding.
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Old 10-19-2006, 02:10 PM   #36
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Quote:
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I don't know if comments coming from you about britt stuff should be considered . LOL Just kidding.
ah ha ha - that was quite funny! :notworthy Sharp!
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Old 10-19-2006, 02:32 PM   #37
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So Jaime that is your opinion. But if you have ever been employed with any other motorcycle dealer they are all the same. Doesn't matter if it is or English or Italian. I understand that the rear hugger is a sore spot. But at this time and the crew that is present in my Service Department we are trying to turn things around. I feel we have tried to help especially since Triumph is helping you the way they are. Else wise We and Triumph could have just turned you away and said to stop stunting the bike. Though we are giving you the benefit of the doubt. Of you not being a stunter or a person that does not take proper care of your bike.Also Patrik told Swift E that he could not program the bike. He would need a PC3 or the other Tuner PC to correctly tune in his pipe to the Leo Vinci exhaust. Oh Bye The way Your new rear hugger is in. HAve a Nice Day
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Old 10-19-2006, 03:07 PM   #38
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British USA did a great service and they are an awesome group of guys/gals.

I would have had Patrick do the tune but, he does not have the gameboy needed for factory tunes.

I'm very happy I went to see them at BUSA.
I cannot thank them enough for the efforts put forth to ensure I am very satisified!

You guys really need to stop by and check them out.
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Last edited by Swift E; 10-19-2006 at 03:13 PM.
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Old 10-19-2006, 03:10 PM   #39
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Hey Swift E,

It was good to finally meet you! Thanks for the good word, and next time you come in Mr. Butts says we'll give you a free bike wash and tire fill.
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Old 10-19-2006, 03:12 PM   #40
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Bwahahahahaha
Don't worry 'bout washing the bike. It's a new paint scheme I'm going for.

Alot like mud wrestling


And it was a pleasure to meet all of you.
We'll see you soon!
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