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Old 10-17-2006, 04:07 PM   #1
Swift E
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Thumbs down Polaris West Triumph Suzuki in Katy SUCKS

This ****ing place wanted to charge me 2 hrs service to load a TOR map on my 675.

2Hrs labor for a new map.
This is a 15 - 30 min. job max.

I will NEVER shop at this place EVER again and I would not recomend them to my worse enemy!

Oh and if Richard the store manager reads this... I hope you catch crabs!
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Old 10-17-2006, 04:09 PM   #2
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Old 10-17-2006, 04:21 PM   #3
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go ahead and cry so I can use the tears as lubrication to stick it in you
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Old 10-17-2006, 04:21 PM   #4
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too bad, thanx for the info!
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Old 10-17-2006, 04:22 PM   #5
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Old 10-17-2006, 04:24 PM   #6
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And once again... British USA comes thru with the Win!
Thanx Guys
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Old 10-17-2006, 04:53 PM   #7
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I hate that place. They treated me like when I went shopping for a bike. The suzuki salesman kept trying to put me on a katana they wanted like 12k for saying im not good enough rider for anything else, and then the triumph people wanted nothing to do with me, **** THAT PLACE ALSO!!!!
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Old 10-17-2006, 05:00 PM   #8
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my buddies' 675 was tuned at polaris west and it's quicker then anything i've ever seen in a featherweight. sounds well worth it to me

the sting of poor service last much longer then the momentary thrill of a cheap price
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Old 10-17-2006, 05:10 PM   #9
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my buddies' 675 was tuned at polaris west and it's quicker then anything i've ever seen in a featherweight. sounds well worth it to me

the sting of poor service last much longer then the momentary thrill of a cheap price
It's a simple loading of a map.
I didn't ask the to rebuild the motor!
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Old 10-17-2006, 05:18 PM   #10
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all i'm saying go to polaris west and see in person
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Old 10-17-2006, 05:20 PM   #11
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I'm not stepping foot in his shop EVER again!
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Old 10-17-2006, 05:35 PM   #12
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Is this the shop on 90 (I think that's it). It's kinda in old Katy/Brookshire area? My buddies dad has a Polaris Victory...he even bought 2 bikes there. Well, the bike had some head shake and he said it wasn't running like the day he bought. They proceed to tell him it's okay...he's like no, no it's not. Nonetheless called Polaris and now they are really .
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Old 10-17-2006, 05:38 PM   #13
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Quote:
Originally Posted by Swift E
I'm not stepping foot in his shop EVER again!

Yeah!!
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Old 10-17-2006, 06:06 PM   #14
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Does the book say its a two hour job? If it does, thats standard practice at most places. Not saying I agree with it mind you, but thats how they make money.

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Old 10-17-2006, 06:19 PM   #15
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British USA said .5 hrs at most
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Old 10-17-2006, 06:21 PM   #16
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had my tt600 remapped and took maybe 15-20 minutes fyi
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Old 10-17-2006, 06:30 PM   #17
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Not denying how long it actually takes, just wondering what the book says. I encountered a similar situation with my car and I didnt have much of a choice as all the dealerships quoted me the same thing, and little shops did not have the "hammer" (Bosch tool) to talk to the ECU. For me it was a 5 minute deal, drive car into bay, plug in, hit button, and drive out... I hate stealerships sometimes...

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Old 10-17-2006, 06:53 PM   #18
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Quote:
Originally Posted by scrapp
I hate that place. They treated me like when I went shopping for a bike. The suzuki salesman kept trying to put me on a katana they wanted like 12k for saying im not good enough rider for anything else, and then the triumph people wanted nothing to do with me, **** THAT PLACE ALSO!!!!
Samething happend to me when I was shoppin for my bike.
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go ahead and cry so I can use the tears as lubrication to stick it in you
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Old 10-17-2006, 07:10 PM   #19
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Growing up in a diesel repair shop, it was common to use the 'you pay for what i know, not what I do' line.


If I can do a 2 hour job in 15 minutes, you pay the 2 hours. But is this job listed as 2 hours everywhere? Surely not? :dontknow:
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Old 10-18-2006, 08:14 AM   #20
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Quote:
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...sounds well worth it to me, the sting of poor service last much longer then the momentary thrill of a cheap price...
says the man with an MV Agusta...

There's not really any level of "poor service" when it comes to map loading. Plug it in, hit send. It's either sent to the unit, or it's not.

Only time a shop should charge more than 1/2 hr of labor to load a map is if they're dyno tuning it and making changes to the mapping. What they were doing is dishonest.
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