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Old 03-10-2011, 03:01 PM   #1
Perf_White_GT
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Leather jacket zipper repair?

Ok, so only two weeks into owning the alpinestars jacket... the zipper has gone to . More specifically the little plastic piece that slides into the zipper.

I already sent an email to A*... but doubt that will go anywhere.

Is there any places that can either repair or replace the male side of the zipper on my jacket in the houston area?
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Old 03-10-2011, 04:19 PM   #2
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Deer Park boot barn shoe and leather repair, it's on the side of the store in Deer Park.

Corner of 8th and center street in Deer Park.
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Old 03-10-2011, 04:23 PM   #3
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Jesse's shoe repair in South Houston, across from the middle school (sorta). I believe they have a location near Motorcycles Unlimited on FM 1960 also.
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Old 03-10-2011, 04:39 PM   #4
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Thanks for the replies, Alpinestars called me and gave me a return authorization number and are going to repair my jacket free of charge.

Excellent customer service.
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Old 03-10-2011, 05:04 PM   #5
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Quote:
Originally Posted by Perf_White_GT View Post
Thanks for the replies, Alpinestars called me and gave me a return authorization number and are going to repair my jacket free of charge.

Excellent customer service.
Thats good to hear. Good CS is what I look for.
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Old 03-10-2011, 05:06 PM   #6
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Old 03-10-2011, 07:09 PM   #7
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Quote:
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Thats good to hear. Good CS is what I look for.
Yeah, they have excellent customer service. I didnt get a single question at all. The only costs will be my sending it to them. granted I will be back to using my mesh jacket for a little bit... but for a pretty much free repair.. its worth it.

and I am pretty sure they will have my business for quite awhile.
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Old 03-10-2011, 07:57 PM   #8
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Quote:
Originally Posted by Perf_White_GT View Post
Ok, so only two weeks into owning the alpinestars jacket... the zipper has gone to . More specifically the little plastic piece that slides into the zipper.

I already sent an email to A*... but doubt that will go anywhere.

Is there any places that can either repair or replace the male side of the zipper on my jacket in the houston area?
Guess that's why you got such a cheap deal on it haha

glad it got resolved tho ;P
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Old 03-10-2011, 09:40 PM   #9
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Yeah A* has great customer service. they're sending me some new gloves!
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