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Old 08-26-2010, 07:34 AM   #1
FJRmgm
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Garmin Nuvi recall

receive via e-mail on Wednesday.

my Garmin 770 is one recalled.

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

DESCRIPTION
Garmin has decided that a defect which relates to motor vehicle safety exists in certain models of Garmin's nüvi® brand of portable automotive GPS products due to a potential risk of battery overheating. Garmin has identified potential overheating issues when certain batteries manufactured by the third-party battery supplier within a limited date code range are used in certain Garmin nüvi models with a specific printed circuit board (PCB) design. It appears that the interaction of these factors can, in rare circumstances, increase the possibility of overheating, which may lead to a fire hazard.

AFFECTED PRODUCTS
The recalled devices include a small subset of the following nüvi model numbers:
• nüvi 200W, 250W, and 260W
• nüvi 7xx and 7xxT (where xx is a two-digit number)

IMMEDIATE ACTION REQUIRED
Determine your nüvi model and serial number by looking at the label on the back or bottom of your nüvi. You must provide this and other information to determine whether your nüvi is affected by this recall.

To easily and quickly determine whether your nüvi is affected, go to www.garmin.com/nuvibatterypcbrecall

If you do not have access to the web site, call (866) 957-1981 toll free in the United States with your nüvi serial number to determine if your nüvi is affected.

RESOLUTION
If you determine that your nüvi is affected by this recall, you must immediately stop using the device and return it to the directed Garmin-authorized service center for service. The unit's battery will be replaced with a new battery and a spacer will be inserted on top of the battery next to the PCB. The insertion of the spacer will provide a uniform enclosure space for the replacement battery. When the battery is replaced and the service concluded, your nüvi will be immediately returned to you. You will not have to pay for any associated service or shipping charges.

Do not attempt to remove the battery yourself. Promptly discharge the battery in any recalled nüvi devices to eliminate the possibility of the battery overheating. To safely discharge the battery, perform the following actions in order:

1. Disconnect the nüvi from all power cables and mounts.
2. Turn on the nüvi. The top right corner of the nüvi main menu displays the battery symbol and indicates the current battery charge level.
3. Let the nüvi sit until the battery is completely discharged and the nüvi turns itself off.
4. Do not re-charge or continue to use a recalled nüvi.

After you discharge your nüvi battery, follow the instructions you received from Garmin for returning your nüvi.

CONCLUSION
This notice is being sent to you to correct the identified problem and provide the superior quality reflected in the Garmin brand products we are privileged to provide. If we fail to or are unable to remedy the defect at no charge within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., SE, Washington, DC 20590 or call the toll free Vehicle Safety Hotline at 888-327-4236 (TTY: 1-800-424-9153); or go to http://click.email.garmin.com/?ju=fe...6&jb=ffcf14&t=.

We also take this opportunity to re-emphasize that Garmin's existing product literature for nüvi devices instructs and warns customers not to expose the products to extremely high temperatures by leaving nüvi units in the windshield while unattended because of the extremely high temperatures that can be reached on a car dashboard on a hot, sunny day. These high temperatures can cause the battery to swell, which could contribute to overheating risks.

Garmin sincerely apologizes for the inconvenience that this matter has caused. We value your business and your faith in our company and want to maintain your confidence in and support of our entire line of products. Even through our handling of this incident, we endeavor to retain and strengthen your trust in the future.




To easily and quickly determine whether your nüvi is affected, go to www.garmin.com/nuvibatterypcbrecall
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Old 08-26-2010, 08:28 AM   #2
Helios
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Checked mine and my gf's and we're both good.
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Old 08-29-2010, 10:14 AM   #3
Bastage
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My Nuvi 255w checked out ok. Thanks for the info though.
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