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Old 02-22-2010, 02:27 PM   #1
tonyt915
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contact number for suomy?

Piece O spec1r extreme has another defect. The hi def coating on the windscreen is peeling off. Already had to cal once cause when I first received the lip one of the snaps for the cheek pad was broken. After about a week of research I finally got Don schmidt's number and he was awesome and took care of everything. Well that sob decided to quit a recently and now I'm back to not knowing how to contact Suomy. Anyone have a customer service number for suomy USA? I will never buy another Suomy lid, doesn't matter how nice and comfortable it is..
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Old 02-22-2010, 02:42 PM   #2
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All my Soumy shields do the same. Use water to clean them.
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Old 02-22-2010, 02:49 PM   #3
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I used a dab of dish soap and warm rag guess the soap is to much. Oh well ill stick with shoei
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Old 02-22-2010, 03:48 PM   #4
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Well finally found Don's replacement. At the moment they don't have any inventory but he said in 2 weeks he will be able to help. If anyone wants his info shoot me a pm. He seems like a good guy so far, but its not like we really have another choice.
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Old 02-22-2010, 03:59 PM   #5
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Quote:
Originally Posted by tonyt915 View Post
I used a dab of dish soap and warm rag guess the soap is to much. Oh well ill stick with shoei
Theres your problem! never use cleaning products on the shields
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Old 02-23-2010, 02:42 AM   #6
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Interestingly Don didn't work for SuomyUSA apprently. He worked directly for Suomy.

http://www.r1-forum.com/forums/showt...ight=suomy+usa

Post number 17

All my Suomy visors have delamed I still love the helmet and only by Suomy.

I believe Suomy USA went out of business at one point, and they were cancelling their customer service. I will try to dig up the thread.
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Old 02-23-2010, 02:51 AM   #7
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Yup out of business in 08

http://www.r1-forum.com/forums/showt...ight=suomy+usa

Their website gets redirected to some marketing group. Any warantee should be handled by whomever you purchased the visor.
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Old 02-23-2010, 03:23 AM   #8
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yes, Suomy USA was shut down several years ago and just Donnie was left to take care of things, a few weeks ago he left to work for another company that deals with offroad safety or something like that. Now a man name chad takes care of Suomy customers. Ive already talked to him and I just have to wait till Suomy send him inventory for warranty work. He said I can send in my visor and he will send a new back in about 2 weeks
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