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Old 09-05-2009, 03:26 PM   #1
FlipSideUp
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F' em = www.emotouk.com

Just thought I'd share my little message to a British Seller, www.emotouk.com

Basicly, I ordered a MV Agusta Brutale Flyscreen on July 12, 2009.

After about a month, and not yet having received it, I sent them my first email, asking them very cordially what was the deal? I haven't received the product yet... no reply;

2 weeks later, no reply yet, I sent them another email inquiry... no reply;

I called... left message... no return call;

I called again a week later... left message... no return call

I sent 3rd email... no reply;

Called Chase and told them the situation... got my money credited back

Well, today as I went to clean out my emails, I came across my last email sent to them. So I decided to send them one more!


My Message to Them:
Quote:
To All of you:
Just to let you know, although I'm sure you found out, Chase MC has credited back my account for the money you stole, since you never sent me the product, and never replied to a single email or phone inquiry by myself. But the real reason for this email is that....












I Just wanted to give you a good 'ol American FvCK YOU!!


Robert L. Manalo


--- On Tue, 9/1/09, Robert Manalo <-----_tx@yahoo.com> wrote:


From: Robert Manalo <-----_tx@yahoo.com>
Subject: Re: Order Confirmation - THIS IS MY 3RD INQUIRY!!! PLEASE REPLY!!!!
To: sales@emotouk.com
Date: Tuesday, September 1, 2009, 11:33 AM


This is the THIRD TIME I have sent an email requesting an update on my Order!!

On July 13, 2009, you debited my Checking Account $242.82. I have not yet received the product. PLEASE REPLY.

Thank You.


Robert L. Manalo


--- On Sun, 7/12/09, sales@emotouk.com <sales@emotouk.com> wrote:


From: sales@emotouk.com <sales@emotouk.com>
Subject: Order Confirmation - eMoto UK
To: -----_Tx@Yahoo.com
Date: Sunday, July 12, 2009, 10:14 AM



Dear Robert L. Manalo,

Thank you for choosing eMoto UK. We are delighted to confirm that your order has been received and is currently being processed.

You will receive a second confirmation email from us shortly confirming payment. We will send you a third email which will contain delivery information and tracking details.

A summary of your order appears below:

Order Date: Sunday, July 12th 2009

Bill To:
--------

Houston
Texas
USA

Ship To:
--------

Houston Texas 77055

Qty Price Product ID - Product Name
================================================== ===================
1 135.99 BARMVB-73 - MV Agusta Brutale - Fly Screen (Tinted)
================================================== ===================
SUBTOTAL: 135.99
POSTAGE/SHIPPING: 14.30

TOTAL (GBP): 150.29


Comments:
---------
MV Agusta Brutale Strada 910
Add to mailing list:

Once again thank you for your purchase.

If you wish to contact us please email us sales@emotouk.com or ring us +44(0)845 4590043 +44(0)845 4590043 +44(0)845 4590043 +44(0)845 4590043


eMoto UK
www.emotouk.com
I realize it's not gonna change anything, but at least i told an A-hole Brit to FvCK Off!!!
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Old 09-05-2009, 03:58 PM   #2
ormand
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bollocks!
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Old 09-05-2009, 04:05 PM   #3
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Old 09-05-2009, 04:05 PM   #4
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ha
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Old 09-05-2009, 11:09 PM   #5
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Flip:

Sorry to hear but glad you got your money back.

In this situations, how the bank recovers the money??
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Old 09-05-2009, 11:25 PM   #6
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Quote:
Originally Posted by zapata View Post
Flip:

Sorry to hear but glad you got your money back.

In this situations, how the bank recovers the money??
I'm not sure, actually. I just called Chase, and explained everything. I offered to forward them my emails, and any info they needed, but they said don't bother, and they will contact them and handle the dispute. I checked my account later that evening, and they had already credited back my money.

I called Chase at the end of the day, so I know they had not yet contacted emotouk, since they were not even open yet.
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Old 09-06-2009, 08:35 AM   #7
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thieving limey bastards

glad you got your money back,
relay your story to MCN, that'll get a response!
http://www.motorcyclenews.com/MCN/Other/Contact-Us/?
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Old 09-06-2009, 08:45 AM   #8
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Sorry to here that Rob... i hate dealing with oversees sellers.. they don't have the same customer service we do here sometimes...

btw.. did you post it on the other website..? they got lots of europian players their..
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Old 09-06-2009, 08:50 AM   #9
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arrogant american hole! good job! lol
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Old 09-06-2009, 11:30 AM   #10
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cockney bastards!

sweet that you got your money back tho, that screen gonna shroud the pimptastic headlight?
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Old 09-06-2009, 03:31 PM   #11
FlipSideUp
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Quote:
Originally Posted by Texas94fs View Post
cockney bastards!

sweet that you got your money back tho, that screen gonna shroud the pimptastic headlight?
Was supposed to. It's this screen right here...
screen lrg

But the more I look at it, the more I don't like it anyway. The Brutale headlight is really tough trying to find a flyscreen that works with it, so I'm gonn ahave to figure something else out. Maybe some type of custom metal screen?
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Old 09-06-2009, 04:10 PM   #12
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its cool that you got your money back

the headlight looks ugly. that flyscreen makes it nasty. maybe a dual headlight side by side or stacked... a cafe fairing on your bike would look cool with holes cut for a stacked light system. just my 2 cents
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